We all know that there is a big difference between being alone and feeling lonely. But, even those of us who enjoy living by ourselves often crave social interaction – even if it is just a call from a friendly stranger.

Of course, it is one thing to know that many people our age and older would love to have someone to talk to… it’s quite another thing to actually do something about it. This is why I am so happy to be able to tell you about Eskaton’s Telephone Reassurance program.

Telephone Outreach Program Touches 1.6-Million Seniors

When they heard about the loneliness that some seniors felt, Eskaton, a non-profit serving seniors for more than 5 decades, set up a program to facilitate telephone calls between volunteers and older adults.

As program manager, Linda Whiteside, said, “Social connections formed between volunteers and the Telephone Reassurance participants go a long way to reduce health risks and bring peace of mind to seniors and their family members.”

To date, the program has resulted in more than 1.6-million telephone calls to seniors across the United States.

As you can imagine, there are several safety concerns associated with this type of program. So, Eskaton also put a screening process in place to make sure that only qualified volunteers are connected with seniors.

How Can You Get Involved?

If you are interested in finding out more about the Telephone Reassurance program, I would love you to check out this short video by Eskaton.


In a way, this program is an opportunity to “pay it forward.” By setting a good example and helping with programs such as this, we start to normalize volunteer activities targeted at seniors.

As one volunteer, Nicole Moylan said, “We are now taking care of our parents and I think it is important for us to learn how to do that. (We also need to know) where we can get help when we need it.

Do you participate in any volunteer activities? Which ones? What do you think we could do, as a society, to take better care of our senior citizens? Let’s have a chat!

Let's Have a Conversation!