Amending Our Process: Crafting Apologies that Heal, Part 2
In the first part of this blog, we learned two ways to apologize, expressing regret and taking responsibility from Chapman’s work on The Five Languages of Apology.
Here we learn the other three more ways to apologize: making restitution, repentance or commitment to change, and asking for forgiveness. I am proud to share my sister’s article and so lucky to have a wonderful sister and be so close to her. Here is the second part of her article… Read More
